Question 1

What type of counselling do you offer?

Accepted Answer

I offer Personal Counselling, Couples Counselling, Workplace Counselling, and custom Group Workshops. Each service is tailored to your needs and guided by modalities like CBT, the Gottman Method, and Solution-Focused Therapy.

Question 2

How do I book a session?

Accepted Answer

You can book a session by clicking the Book Now button at the top of the page. Once you select your service and time, you'll receive an email confirmation and reminder before your appointment.

Question 3

What's the difference between Counselling and Coaching ?

Accepted Answer

Counselling focuses on healing past wounds and resolving emotional, psychological or behavioural challenges. Coaching is forward-focused it helps you identify goals, overcome obstacles and take action toward a desired future. Rav is trained in both and often blends the two approaches based on your unique needs.

Question 4

Why do I need to fill out a consent form?

Accepted Answer

We ask you to sign a consent form so you can make an informed decision about therapy. It outlines what we'll do together, how we protect your privacy, payment details and your rights as a client.

Question 5

Do you accept Insurance or offer sliding scale fees?

Accepted Answer

Most extended health plans (e.g., Blue Cross, Sun Life, Manulife) will reimburse counselling fees for a Registered Clinical Counsellor (RCC). Sliding-scale spots may be available please reach out to discuss.

Question 6

What can I expect in my first session?

Accepted Answer

We'll spend 50 minutes getting to know your goals, reviewing your intake form, and creating an initial plan together. You'll leave with at least one actionable tool or strategy to begin your journey.

Question 7

What if I feel worse after a session?

Accepted Answer

It's normal to feel emotionally tired after deep work. Rav will always check in with you and ensure you feel grounded before ending the session.

Question 8

What is your cancellation policy?

Accepted Answer

Please provide 24 hours' notice for cancellations or reschedules. Late cancellations or no-shows incur the full session fee. For Group Workshops or Keynote Speaker events, complete the Contact form for custom scheduling and policies.

Question 9

How far in advance should we book?

Accepted Answer

We recommend booking at least 4–6 weeks in advance for virtual events, and 8–12 weeks for in-person events, to allow time for customisation.

Question 10

How many sessions do couples typically need?

Accepted Answer

Most couples complete 4–8 sessions before their wedding. Packages can be customised to your timeline and needs.

Question 11

Is pre-wedding coaching the same as couples counselling?

Accepted Answer

Pre-wedding coaching is forward-focused and preventative. Couples counselling often addresses existing challenges. Both are valuable Rav is trained in both.

Question 12

Can we start coaching even if we're not yet engaged?

Accepted Answer

Absolutely. Pre-relationship or early relationship coaching is equally valuable for couples building a strong foundation.

Question 13

Do both partners need to attend every session?

Accepted Answer

Yes, couples sessions are designed for both partners. Individual sessions can be arranged separately if needed.

Question 14

What if one partner is reluctant to attend?

Accepted Answer

It's common for one partner to be hesitant. Rav creates a balanced, non-blaming environment where both voices are equally heard.

Question 15

Is this covered by insurance?

Accepted Answer

Some plans cover coaching sessions with an RCC or ICC. Check with your provider. Receipts are always provided.

Question 16

Is workplace counselling different from HR support?

Accepted Answer

Yes. HR serves the organisation; counselling serves you. Rav provides a neutral, confidential space completely separate from your HR department.

Question 17

Can my employer see what I share in sessions?

Accepted Answer

No. All sessions are strictly confidential. Your employer has no access to session content or notes.

Question 18

Is this covered by employee benefits?

Accepted Answer

Many employee benefit plans cover RCC sessions. Check with your provider. Receipts are always provided.

Question 19

How do I book a workshop for my organization?

Accepted Answer

Contact us through the form below or via WhatsApp. We'll discuss your goals, group size, and timeline to create a custom proposal.

Question 20

Can workshops be delivered online?

Accepted Answer

Yes. All workshops can be delivered virtually via Zoom or your preferred platform, making them accessible to remote and distributed teams.

Question 21

What topics can workshops cover?

Accepted Answer

Popular topics include: mental health awareness, stress & burnout, resilience, communication, emotional intelligence, grief, and cultural identity. Custom topics are welcome.

Question 22

What is the ideal group size?

Accepted Answer

Workshops work well with groups of 10–50 participants. Larger audiences can be accommodated for keynote-style sessions.

Question 23

Can organizations book this for their teams?

Accepted Answer

Yes. Custom workplace wellness packages and group workshops are available. Contact us for a tailored quote.

Question 24

What is the fee for keynote speaking?

Accepted Answer

Fees are custom-quoted based on event type, duration, location, and preparation required. Contact us for a personalised proposal.

Question 25

What topics does Rav speak on?

Accepted Answer

Popular keynote topics include: mental health in the workplace, the power of infinite thinking, navigating change with resilience, emotional intelligence, and cultural identity & belonging.

Question 26

Can the topic be tailored to our event theme?

Accepted Answer

Absolutely. Rav collaborates with event organisers to align the content with your theme, audience, and desired outcomes.

GOT QUESTIONS?

Frequently Asked Questions